Seat Connect Privacy Policy

Please review our policies carefully.




Seat Connect Privacy Policy

Please review our policies carefully.




Seat Connect Privacy Policy

Please review our policies carefully.




Seat Connect Privacy Policy

Please review our policies carefully.




Seat Connect Privacy Policy

Please review our policies carefully.




Seat Connect Privacy Policy

Please review our policies carefully.





PRIVACY POLICY - SEAT CONNECT

Last Updated: September 2025 Version 1.0

INTRODUCTION

Seat Connect, LLC ("we," "us," or "our") operates the Seat Connect mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our ticket resale marketplace platform.

By using Seat Connect, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our App.

Important: This App is intended for users 18 years and older. We do not knowingly collect personal information from individuals under 18 years of age.

We Do Not Sell Your Personal Information: Seat Connect does not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

Account Registration:

Seller Verification (Stripe Connect - Direct Collection): When you become a seller, Stripe Connect collects information directly from you through their verification process. Stripe is an independent data controller for this information. We facilitate your connection to Stripe but do not collect, access, or store the following information:

Stripe independently collects and verifies:

What We Receive from Stripe:

Stripe's collection and use of your information is governed by Stripe's Privacy Policy, not ours. Please review Stripe's Privacy Policy at stripe.com/privacy.

Optional Enhanced Verification:

Transaction Information:

User-Generated Content:

Customer Support:

1.2 Information Collected Automatically

Device Information:

Biometric Authentication (Optional):

Usage Data:

Location Information:

Cookies and Similar Technologies:

1.3 Information from Third Parties

Stripe Connect:

Social Media (If You Choose to Connect):

Fraud Prevention Services:

2. HOW WE USE YOUR INFORMATION

2.1 Core Platform Operations

Account Management:

Transaction Processing:

Seller Verification:

Buyer Protection:

2.2 Platform Safety and Security

Fraud Prevention:

Content Moderation:

Security Measures:

2.3 Communication

Transactional Communications:

Platform Updates:

Marketing Communications (With Your Consent):

Customer Support:

2.4 Platform Improvement

Analytics and Research:

Performance Monitoring:

A/B Testing:

2.5 Legal Compliance

Regulatory Requirements:

Dispute Resolution:

3. HOW WE SHARE YOUR INFORMATION

3.1 With Other Users

Public Profile Information:

Transaction-Related Information:

What We DO NOT Share:

3.2 With Service Providers

Stripe Connect (Payment Processing):

Note: Stripe's use of your information is governed by their Privacy Policy, not ours.

Analytics Providers:

Cloud Storage Providers:

Customer Support Tools:

Fraud Prevention Services:

3.3 For Legal Reasons

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

Legal Compliance:

Rights Protection:

Safety and Security:

3.4 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity. You will be notified of any such change via email and/or prominent notice in the App.

3.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing, such as:

4. DATA RETENTION

4.1 How Long We Keep Your Information

Active Account Data:

Transaction Data:

Account Activity Logs:

Verification Documents:

Communication Records:

Anonymized Data:

Deleted Account Data:

4.2 Data Deletion Requests

You may request deletion of your personal data by:

What Gets Deleted:

What We Must Retain:

5. YOUR PRIVACY RIGHTS

5.1 Access and Control

Access Your Data:

What You Can Access:

Data Portability Limitations:

Correct Your Data:

Delete Your Data:

5.2 Communication Preferences

Opt-Out Rights:

Marketing Communications:

5.3 Reviews and Ratings

Review Visibility:

Review Management:

When Your Account is Deleted:

Browser/App Settings:

Essential Cookies:

5.4 Cookie Management

Browser/App Settings:

Essential Cookies:

5.5 State-Specific Privacy Rights

California Residents (CCPA/CPRA):

Other U.S. States: If you reside in Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, Virginia, or other states with comprehensive privacy laws, you may have similar rights to access, delete, correct, and port your personal information.

European Economic Area (EEA), United Kingdom, and Switzerland: If you are located in the EEA, UK, or Switzerland and use our platform, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing (GDPR): We process your personal information based on:

How to Exercise Your Rights: Email: support@seatconnect.com Subject line: "Privacy Rights Request" Include: Your name, account email, specific request

We will respond within 45 days (or as required by applicable law).

6. DATA SECURITY

6.1 Security Measures

Encryption:

Access Controls:

Payment Security:

Platform Security:

Employee Training:

6.2 Your Security Responsibilities

Protect Your Account:

Phishing Protection:

6.3 Data Breach Response

In the Event of a Breach:

7. CHILDREN'S PRIVACY

Age Requirement: Seat Connect is intended for users 18 years and older. We do not knowingly collect personal information from individuals under 18.

If We Discover a Minor:

Parental Notice: If you believe your child under 18 has provided personal information to us, please contact support@seatconnect.com immediately.

8. INTERNATIONAL DATA TRANSFERS

Primary Operations: Seat Connect operates primarily in the United States. Your information may be transferred to and processed in the United States.

International Users:

Stripe Connect:

9. THIRD-PARTY LINKS AND SERVICES

External Links:

Official Ticketing Platforms:

Social Media:

10. AUTOMATED DECISION MAKING

We Use Automated Systems For:

Your Rights:

How to Request Review: Contact support@seatconnect.com with:

11. CHANGES TO THIS PRIVACY POLICY

Updates:

Version Control:

Your Acceptance:

12. CONTACT US

Privacy Questions or Requests:

Email: support@seatconnect.com Subject line: "Privacy Inquiry" or "Privacy Rights Request"

For Physical Mailing Address: Email support@seatconnect.com and our team will provide our current physical mailing address for formal privacy requests or legal correspondence.

Response Time:

What to Include in Your Request:

13. CONSENT AND ACKNOWLEDGMENT

By using Seat Connect, you acknowledge that:

END OF PRIVACY POLICY




PRIVACY POLICY - SEAT CONNECT

Last Updated: September 2025 Version 1.0

INTRODUCTION

Seat Connect, LLC ("we," "us," or "our") operates the Seat Connect mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our ticket resale marketplace platform.

By using Seat Connect, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our App.

Important: This App is intended for users 18 years and older. We do not knowingly collect personal information from individuals under 18 years of age.

We Do Not Sell Your Personal Information: Seat Connect does not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

Account Registration:

Seller Verification (Stripe Connect - Direct Collection): When you become a seller, Stripe Connect collects information directly from you through their verification process. Stripe is an independent data controller for this information. We facilitate your connection to Stripe but do not collect, access, or store the following information:

Stripe independently collects and verifies:

What We Receive from Stripe:

Stripe's collection and use of your information is governed by Stripe's Privacy Policy, not ours. Please review Stripe's Privacy Policy at stripe.com/privacy.

Optional Enhanced Verification:

Transaction Information:

User-Generated Content:

Customer Support:

1.2 Information Collected Automatically

Device Information:

Biometric Authentication (Optional):

Usage Data:

Location Information:

Cookies and Similar Technologies:

1.3 Information from Third Parties

Stripe Connect:

Social Media (If You Choose to Connect):

Fraud Prevention Services:

2. HOW WE USE YOUR INFORMATION

2.1 Core Platform Operations

Account Management:

Transaction Processing:

Seller Verification:

Buyer Protection:

2.2 Platform Safety and Security

Fraud Prevention:

Content Moderation:

Security Measures:

2.3 Communication

Transactional Communications:

Platform Updates:

Marketing Communications (With Your Consent):

Customer Support:

2.4 Platform Improvement

Analytics and Research:

Performance Monitoring:

A/B Testing:

2.5 Legal Compliance

Regulatory Requirements:

Dispute Resolution:

3. HOW WE SHARE YOUR INFORMATION

3.1 With Other Users

Public Profile Information:

Transaction-Related Information:

What We DO NOT Share:

3.2 With Service Providers

Stripe Connect (Payment Processing):

Note: Stripe's use of your information is governed by their Privacy Policy, not ours.

Analytics Providers:

Cloud Storage Providers:

Customer Support Tools:

Fraud Prevention Services:

3.3 For Legal Reasons

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

Legal Compliance:

Rights Protection:

Safety and Security:

3.4 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity. You will be notified of any such change via email and/or prominent notice in the App.

3.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing, such as:

4. DATA RETENTION

4.1 How Long We Keep Your Information

Active Account Data:

Transaction Data:

Account Activity Logs:

Verification Documents:

Communication Records:

Anonymized Data:

Deleted Account Data:

4.2 Data Deletion Requests

You may request deletion of your personal data by:

What Gets Deleted:

What We Must Retain:

5. YOUR PRIVACY RIGHTS

5.1 Access and Control

Access Your Data:

What You Can Access:

Data Portability Limitations:

Correct Your Data:

Delete Your Data:

5.2 Communication Preferences

Opt-Out Rights:

Marketing Communications:

5.3 Reviews and Ratings

Review Visibility:

Review Management:

When Your Account is Deleted:

Browser/App Settings:

Essential Cookies:

5.4 Cookie Management

Browser/App Settings:

Essential Cookies:

5.5 State-Specific Privacy Rights

California Residents (CCPA/CPRA):

Other U.S. States: If you reside in Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, Virginia, or other states with comprehensive privacy laws, you may have similar rights to access, delete, correct, and port your personal information.

European Economic Area (EEA), United Kingdom, and Switzerland: If you are located in the EEA, UK, or Switzerland and use our platform, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing (GDPR): We process your personal information based on:

How to Exercise Your Rights: Email: support@seatconnect.com Subject line: "Privacy Rights Request" Include: Your name, account email, specific request

We will respond within 45 days (or as required by applicable law).

6. DATA SECURITY

6.1 Security Measures

Encryption:

Access Controls:

Payment Security:

Platform Security:

Employee Training:

6.2 Your Security Responsibilities

Protect Your Account:

Phishing Protection:

6.3 Data Breach Response

In the Event of a Breach:

7. CHILDREN'S PRIVACY

Age Requirement: Seat Connect is intended for users 18 years and older. We do not knowingly collect personal information from individuals under 18.

If We Discover a Minor:

Parental Notice: If you believe your child under 18 has provided personal information to us, please contact support@seatconnect.com immediately.

8. INTERNATIONAL DATA TRANSFERS

Primary Operations: Seat Connect operates primarily in the United States. Your information may be transferred to and processed in the United States.

International Users:

Stripe Connect:

9. THIRD-PARTY LINKS AND SERVICES

External Links:

Official Ticketing Platforms:

Social Media:

10. AUTOMATED DECISION MAKING

We Use Automated Systems For:

Your Rights:

How to Request Review: Contact support@seatconnect.com with:

11. CHANGES TO THIS PRIVACY POLICY

Updates:

Version Control:

Your Acceptance:

12. CONTACT US

Privacy Questions or Requests:

Email: support@seatconnect.com Subject line: "Privacy Inquiry" or "Privacy Rights Request"

For Physical Mailing Address: Email support@seatconnect.com and our team will provide our current physical mailing address for formal privacy requests or legal correspondence.

Response Time:

What to Include in Your Request:

13. CONSENT AND ACKNOWLEDGMENT

By using Seat Connect, you acknowledge that:

END OF PRIVACY POLICY




PRIVACY POLICY - SEAT CONNECT

Last Updated: September 2025 Version 1.0

INTRODUCTION

Seat Connect, LLC ("we," "us," or "our") operates the Seat Connect mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our ticket resale marketplace platform.

By using Seat Connect, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our App.

Important: This App is intended for users 18 years and older. We do not knowingly collect personal information from individuals under 18 years of age.

We Do Not Sell Your Personal Information: Seat Connect does not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

Account Registration:

Seller Verification (Stripe Connect - Direct Collection): When you become a seller, Stripe Connect collects information directly from you through their verification process. Stripe is an independent data controller for this information. We facilitate your connection to Stripe but do not collect, access, or store the following information:

Stripe independently collects and verifies:

What We Receive from Stripe:

Stripe's collection and use of your information is governed by Stripe's Privacy Policy, not ours. Please review Stripe's Privacy Policy at stripe.com/privacy.

Optional Enhanced Verification:

Transaction Information:

User-Generated Content:

Customer Support:

1.2 Information Collected Automatically

Device Information:

Biometric Authentication (Optional):

Usage Data:

Location Information:

Cookies and Similar Technologies:

1.3 Information from Third Parties

Stripe Connect:

Social Media (If You Choose to Connect):

Fraud Prevention Services:

2. HOW WE USE YOUR INFORMATION

2.1 Core Platform Operations

Account Management:

Transaction Processing:

Seller Verification:

Buyer Protection:

2.2 Platform Safety and Security

Fraud Prevention:

Content Moderation:

Security Measures:

2.3 Communication

Transactional Communications:

Platform Updates:

Marketing Communications (With Your Consent):

Customer Support:

2.4 Platform Improvement

Analytics and Research:

Performance Monitoring:

A/B Testing:

2.5 Legal Compliance

Regulatory Requirements:

Dispute Resolution:

3. HOW WE SHARE YOUR INFORMATION

3.1 With Other Users

Public Profile Information:

Transaction-Related Information:

What We DO NOT Share:

3.2 With Service Providers

Stripe Connect (Payment Processing):

Note: Stripe's use of your information is governed by their Privacy Policy, not ours.

Analytics Providers:

Cloud Storage Providers:

Customer Support Tools:

Fraud Prevention Services:

3.3 For Legal Reasons

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

Legal Compliance:

Rights Protection:

Safety and Security:

3.4 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity. You will be notified of any such change via email and/or prominent notice in the App.

3.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing, such as:

4. DATA RETENTION

4.1 How Long We Keep Your Information

Active Account Data:

Transaction Data:

Account Activity Logs:

Verification Documents:

Communication Records:

Anonymized Data:

Deleted Account Data:

4.2 Data Deletion Requests

You may request deletion of your personal data by:

What Gets Deleted:

What We Must Retain:

5. YOUR PRIVACY RIGHTS

5.1 Access and Control

Access Your Data:

What You Can Access:

Data Portability Limitations:

Correct Your Data:

Delete Your Data:

5.2 Communication Preferences

Opt-Out Rights:

Marketing Communications:

5.3 Reviews and Ratings

Review Visibility:

Review Management:

When Your Account is Deleted:

Browser/App Settings:

Essential Cookies:

5.4 Cookie Management

Browser/App Settings:

Essential Cookies:

5.5 State-Specific Privacy Rights

California Residents (CCPA/CPRA):

Other U.S. States: If you reside in Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, Virginia, or other states with comprehensive privacy laws, you may have similar rights to access, delete, correct, and port your personal information.

European Economic Area (EEA), United Kingdom, and Switzerland: If you are located in the EEA, UK, or Switzerland and use our platform, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing (GDPR): We process your personal information based on:

How to Exercise Your Rights: Email: support@seatconnect.com Subject line: "Privacy Rights Request" Include: Your name, account email, specific request

We will respond within 45 days (or as required by applicable law).

6. DATA SECURITY

6.1 Security Measures

Encryption:

Access Controls:

Payment Security:

Platform Security:

Employee Training:

6.2 Your Security Responsibilities

Protect Your Account:

Phishing Protection:

6.3 Data Breach Response

In the Event of a Breach:

7. CHILDREN'S PRIVACY

Age Requirement: Seat Connect is intended for users 18 years and older. We do not knowingly collect personal information from individuals under 18.

If We Discover a Minor:

Parental Notice: If you believe your child under 18 has provided personal information to us, please contact support@seatconnect.com immediately.

8. INTERNATIONAL DATA TRANSFERS

Primary Operations: Seat Connect operates primarily in the United States. Your information may be transferred to and processed in the United States.

International Users:

Stripe Connect:

9. THIRD-PARTY LINKS AND SERVICES

External Links:

Official Ticketing Platforms:

Social Media:

10. AUTOMATED DECISION MAKING

We Use Automated Systems For:

Your Rights:

How to Request Review: Contact support@seatconnect.com with:

11. CHANGES TO THIS PRIVACY POLICY

Updates:

Version Control:

Your Acceptance:

12. CONTACT US

Privacy Questions or Requests:

Email: support@seatconnect.com Subject line: "Privacy Inquiry" or "Privacy Rights Request"

For Physical Mailing Address: Email support@seatconnect.com and our team will provide our current physical mailing address for formal privacy requests or legal correspondence.

Response Time:

What to Include in Your Request:

13. CONSENT AND ACKNOWLEDGMENT

By using Seat Connect, you acknowledge that:

END OF PRIVACY POLICY




PRIVACY POLICY - SEAT CONNECT

Last Updated: September 2025 Version 1.0

INTRODUCTION

Seat Connect, LLC ("we," "us," or "our") operates the Seat Connect mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our ticket resale marketplace platform.

By using Seat Connect, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our App.

Important: This App is intended for users 18 years and older. We do not knowingly collect personal information from individuals under 18 years of age.

We Do Not Sell Your Personal Information: Seat Connect does not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

Account Registration:

Seller Verification (Stripe Connect - Direct Collection): When you become a seller, Stripe Connect collects information directly from you through their verification process. Stripe is an independent data controller for this information. We facilitate your connection to Stripe but do not collect, access, or store the following information:

Stripe independently collects and verifies:

What We Receive from Stripe:

Stripe's collection and use of your information is governed by Stripe's Privacy Policy, not ours. Please review Stripe's Privacy Policy at stripe.com/privacy.

Optional Enhanced Verification:

Transaction Information:

User-Generated Content:

Customer Support:

1.2 Information Collected Automatically

Device Information:

Biometric Authentication (Optional):

Usage Data:

Location Information:

Cookies and Similar Technologies:

1.3 Information from Third Parties

Stripe Connect:

Social Media (If You Choose to Connect):

Fraud Prevention Services:

2. HOW WE USE YOUR INFORMATION

2.1 Core Platform Operations

Account Management:

Transaction Processing:

Seller Verification:

Buyer Protection:

2.2 Platform Safety and Security

Fraud Prevention:

Content Moderation:

Security Measures:

2.3 Communication

Transactional Communications:

Platform Updates:

Marketing Communications (With Your Consent):

Customer Support:

2.4 Platform Improvement

Analytics and Research:

Performance Monitoring:

A/B Testing:

2.5 Legal Compliance

Regulatory Requirements:

Dispute Resolution:

3. HOW WE SHARE YOUR INFORMATION

3.1 With Other Users

Public Profile Information:

Transaction-Related Information:

What We DO NOT Share:

3.2 With Service Providers

Stripe Connect (Payment Processing):

Note: Stripe's use of your information is governed by their Privacy Policy, not ours.

Analytics Providers:

Cloud Storage Providers:

Customer Support Tools:

Fraud Prevention Services:

3.3 For Legal Reasons

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

Legal Compliance:

Rights Protection:

Safety and Security:

3.4 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity. You will be notified of any such change via email and/or prominent notice in the App.

3.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing, such as:

4. DATA RETENTION

4.1 How Long We Keep Your Information

Active Account Data:

Transaction Data:

Account Activity Logs:

Verification Documents:

Communication Records:

Anonymized Data:

Deleted Account Data:

4.2 Data Deletion Requests

You may request deletion of your personal data by:

What Gets Deleted:

What We Must Retain:

5. YOUR PRIVACY RIGHTS

5.1 Access and Control

Access Your Data:

What You Can Access:

Data Portability Limitations:

Correct Your Data:

Delete Your Data:

5.2 Communication Preferences

Opt-Out Rights:

Marketing Communications:

5.3 Reviews and Ratings

Review Visibility:

Review Management:

When Your Account is Deleted:

Browser/App Settings:

Essential Cookies:

5.4 Cookie Management

Browser/App Settings:

Essential Cookies:

5.5 State-Specific Privacy Rights

California Residents (CCPA/CPRA):

Other U.S. States: If you reside in Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, Virginia, or other states with comprehensive privacy laws, you may have similar rights to access, delete, correct, and port your personal information.

European Economic Area (EEA), United Kingdom, and Switzerland: If you are located in the EEA, UK, or Switzerland and use our platform, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing (GDPR): We process your personal information based on:

How to Exercise Your Rights: Email: support@seatconnect.com Subject line: "Privacy Rights Request" Include: Your name, account email, specific request

We will respond within 45 days (or as required by applicable law).

6. DATA SECURITY

6.1 Security Measures

Encryption:

Access Controls:

Payment Security:

Platform Security:

Employee Training:

6.2 Your Security Responsibilities

Protect Your Account:

Phishing Protection:

6.3 Data Breach Response

In the Event of a Breach:

7. CHILDREN'S PRIVACY

Age Requirement: Seat Connect is intended for users 18 years and older. We do not knowingly collect personal information from individuals under 18.

If We Discover a Minor:

Parental Notice: If you believe your child under 18 has provided personal information to us, please contact support@seatconnect.com immediately.

8. INTERNATIONAL DATA TRANSFERS

Primary Operations: Seat Connect operates primarily in the United States. Your information may be transferred to and processed in the United States.

International Users:

Stripe Connect:

9. THIRD-PARTY LINKS AND SERVICES

External Links:

Official Ticketing Platforms:

Social Media:

10. AUTOMATED DECISION MAKING

We Use Automated Systems For:

Your Rights:

How to Request Review: Contact support@seatconnect.com with:

11. CHANGES TO THIS PRIVACY POLICY

Updates:

Version Control:

Your Acceptance:

12. CONTACT US

Privacy Questions or Requests:

Email: support@seatconnect.com Subject line: "Privacy Inquiry" or "Privacy Rights Request"

For Physical Mailing Address: Email support@seatconnect.com and our team will provide our current physical mailing address for formal privacy requests or legal correspondence.

Response Time:

What to Include in Your Request:

13. CONSENT AND ACKNOWLEDGMENT

By using Seat Connect, you acknowledge that:

END OF PRIVACY POLICY




PRIVACY POLICY - SEAT CONNECT

Last Updated: September 2025 Version 1.0

INTRODUCTION

Seat Connect, LLC ("we," "us," or "our") operates the Seat Connect mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our ticket resale marketplace platform.

By using Seat Connect, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our App.

Important: This App is intended for users 18 years and older. We do not knowingly collect personal information from individuals under 18 years of age.

We Do Not Sell Your Personal Information: Seat Connect does not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

Account Registration:

Seller Verification (Stripe Connect - Direct Collection): When you become a seller, Stripe Connect collects information directly from you through their verification process. Stripe is an independent data controller for this information. We facilitate your connection to Stripe but do not collect, access, or store the following information:

Stripe independently collects and verifies:

What We Receive from Stripe:

Stripe's collection and use of your information is governed by Stripe's Privacy Policy, not ours. Please review Stripe's Privacy Policy at stripe.com/privacy.

Optional Enhanced Verification:

Transaction Information:

User-Generated Content:

Customer Support:

1.2 Information Collected Automatically

Device Information:

Biometric Authentication (Optional):

Usage Data:

Location Information:

Cookies and Similar Technologies:

1.3 Information from Third Parties

Stripe Connect:

Social Media (If You Choose to Connect):

Fraud Prevention Services:

2. HOW WE USE YOUR INFORMATION

2.1 Core Platform Operations

Account Management:

Transaction Processing:

Seller Verification:

Buyer Protection:

2.2 Platform Safety and Security

Fraud Prevention:

Content Moderation:

Security Measures:

2.3 Communication

Transactional Communications:

Platform Updates:

Marketing Communications (With Your Consent):

Customer Support:

2.4 Platform Improvement

Analytics and Research:

Performance Monitoring:

A/B Testing:

2.5 Legal Compliance

Regulatory Requirements:

Dispute Resolution:

3. HOW WE SHARE YOUR INFORMATION

3.1 With Other Users

Public Profile Information:

Transaction-Related Information:

What We DO NOT Share:

3.2 With Service Providers

Stripe Connect (Payment Processing):

Note: Stripe's use of your information is governed by their Privacy Policy, not ours.

Analytics Providers:

Cloud Storage Providers:

Customer Support Tools:

Fraud Prevention Services:

3.3 For Legal Reasons

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

Legal Compliance:

Rights Protection:

Safety and Security:

3.4 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity. You will be notified of any such change via email and/or prominent notice in the App.

3.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing, such as:

4. DATA RETENTION

4.1 How Long We Keep Your Information

Active Account Data:

Transaction Data:

Account Activity Logs:

Verification Documents:

Communication Records:

Anonymized Data:

Deleted Account Data:

4.2 Data Deletion Requests

You may request deletion of your personal data by:

What Gets Deleted:

What We Must Retain:

5. YOUR PRIVACY RIGHTS

5.1 Access and Control

Access Your Data:

What You Can Access:

Data Portability Limitations:

Correct Your Data:

Delete Your Data:

5.2 Communication Preferences

Opt-Out Rights:

Marketing Communications:

5.3 Reviews and Ratings

Review Visibility:

Review Management:

When Your Account is Deleted:

Browser/App Settings:

Essential Cookies:

5.4 Cookie Management

Browser/App Settings:

Essential Cookies:

5.5 State-Specific Privacy Rights

California Residents (CCPA/CPRA):

Other U.S. States: If you reside in Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, Virginia, or other states with comprehensive privacy laws, you may have similar rights to access, delete, correct, and port your personal information.

European Economic Area (EEA), United Kingdom, and Switzerland: If you are located in the EEA, UK, or Switzerland and use our platform, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing (GDPR): We process your personal information based on:

How to Exercise Your Rights: Email: support@seatconnect.com Subject line: "Privacy Rights Request" Include: Your name, account email, specific request

We will respond within 45 days (or as required by applicable law).

6. DATA SECURITY

6.1 Security Measures

Encryption:

Access Controls:

Payment Security:

Platform Security:

Employee Training:

6.2 Your Security Responsibilities

Protect Your Account:

Phishing Protection:

6.3 Data Breach Response

In the Event of a Breach:

7. CHILDREN'S PRIVACY

Age Requirement: Seat Connect is intended for users 18 years and older. We do not knowingly collect personal information from individuals under 18.

If We Discover a Minor:

Parental Notice: If you believe your child under 18 has provided personal information to us, please contact support@seatconnect.com immediately.

8. INTERNATIONAL DATA TRANSFERS

Primary Operations: Seat Connect operates primarily in the United States. Your information may be transferred to and processed in the United States.

International Users:

Stripe Connect:

9. THIRD-PARTY LINKS AND SERVICES

External Links:

Official Ticketing Platforms:

Social Media:

10. AUTOMATED DECISION MAKING

We Use Automated Systems For:

Your Rights:

How to Request Review: Contact support@seatconnect.com with:

11. CHANGES TO THIS PRIVACY POLICY

Updates:

Version Control:

Your Acceptance:

12. CONTACT US

Privacy Questions or Requests:

Email: support@seatconnect.com Subject line: "Privacy Inquiry" or "Privacy Rights Request"

For Physical Mailing Address: Email support@seatconnect.com and our team will provide our current physical mailing address for formal privacy requests or legal correspondence.

Response Time:

What to Include in Your Request:

13. CONSENT AND ACKNOWLEDGMENT

By using Seat Connect, you acknowledge that:

END OF PRIVACY POLICY




PRIVACY POLICY - SEAT CONNECT

Last Updated: September 2025 Version 1.0

INTRODUCTION

Seat Connect, LLC ("we," "us," or "our") operates the Seat Connect mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our ticket resale marketplace platform.

By using Seat Connect, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our App.

Important: This App is intended for users 18 years and older. We do not knowingly collect personal information from individuals under 18 years of age.

We Do Not Sell Your Personal Information: Seat Connect does not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

Account Registration:

Seller Verification (Stripe Connect - Direct Collection): When you become a seller, Stripe Connect collects information directly from you through their verification process. Stripe is an independent data controller for this information. We facilitate your connection to Stripe but do not collect, access, or store the following information:

Stripe independently collects and verifies:

What We Receive from Stripe:

Stripe's collection and use of your information is governed by Stripe's Privacy Policy, not ours. Please review Stripe's Privacy Policy at stripe.com/privacy.

Optional Enhanced Verification:

Transaction Information:

User-Generated Content:

Customer Support:

1.2 Information Collected Automatically

Device Information:

Biometric Authentication (Optional):

Usage Data:

Location Information:

Cookies and Similar Technologies:

1.3 Information from Third Parties

Stripe Connect:

Social Media (If You Choose to Connect):

Fraud Prevention Services:

2. HOW WE USE YOUR INFORMATION

2.1 Core Platform Operations

Account Management:

Transaction Processing:

Seller Verification:

Buyer Protection:

2.2 Platform Safety and Security

Fraud Prevention:

Content Moderation:

Security Measures:

2.3 Communication

Transactional Communications:

Platform Updates:

Marketing Communications (With Your Consent):

Customer Support:

2.4 Platform Improvement

Analytics and Research:

Performance Monitoring:

A/B Testing:

2.5 Legal Compliance

Regulatory Requirements:

Dispute Resolution:

3. HOW WE SHARE YOUR INFORMATION

3.1 With Other Users

Public Profile Information:

Transaction-Related Information:

What We DO NOT Share:

3.2 With Service Providers

Stripe Connect (Payment Processing):

Note: Stripe's use of your information is governed by their Privacy Policy, not ours.

Analytics Providers:

Cloud Storage Providers:

Customer Support Tools:

Fraud Prevention Services:

3.3 For Legal Reasons

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

Legal Compliance:

Rights Protection:

Safety and Security:

3.4 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity. You will be notified of any such change via email and/or prominent notice in the App.

3.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing, such as:

4. DATA RETENTION

4.1 How Long We Keep Your Information

Active Account Data:

Transaction Data:

Account Activity Logs:

Verification Documents:

Communication Records:

Anonymized Data:

Deleted Account Data:

4.2 Data Deletion Requests

You may request deletion of your personal data by:

What Gets Deleted:

What We Must Retain:

5. YOUR PRIVACY RIGHTS

5.1 Access and Control

Access Your Data:

What You Can Access:

Data Portability Limitations:

Correct Your Data:

Delete Your Data:

5.2 Communication Preferences

Opt-Out Rights:

Marketing Communications:

5.3 Reviews and Ratings

Review Visibility:

Review Management:

When Your Account is Deleted:

Browser/App Settings:

Essential Cookies:

5.4 Cookie Management

Browser/App Settings:

Essential Cookies:

5.5 State-Specific Privacy Rights

California Residents (CCPA/CPRA):

Other U.S. States: If you reside in Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, Virginia, or other states with comprehensive privacy laws, you may have similar rights to access, delete, correct, and port your personal information.

European Economic Area (EEA), United Kingdom, and Switzerland: If you are located in the EEA, UK, or Switzerland and use our platform, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing (GDPR): We process your personal information based on:

How to Exercise Your Rights: Email: support@seatconnect.com Subject line: "Privacy Rights Request" Include: Your name, account email, specific request

We will respond within 45 days (or as required by applicable law).

6. DATA SECURITY

6.1 Security Measures

Encryption:

Access Controls:

Payment Security:

Platform Security:

Employee Training:

6.2 Your Security Responsibilities

Protect Your Account:

Phishing Protection:

6.3 Data Breach Response

In the Event of a Breach:

7. CHILDREN'S PRIVACY

Age Requirement: Seat Connect is intended for users 18 years and older. We do not knowingly collect personal information from individuals under 18.

If We Discover a Minor:

Parental Notice: If you believe your child under 18 has provided personal information to us, please contact support@seatconnect.com immediately.

8. INTERNATIONAL DATA TRANSFERS

Primary Operations: Seat Connect operates primarily in the United States. Your information may be transferred to and processed in the United States.

International Users:

Stripe Connect:

9. THIRD-PARTY LINKS AND SERVICES

External Links:

Official Ticketing Platforms:

Social Media:

10. AUTOMATED DECISION MAKING

We Use Automated Systems For:

Your Rights:

How to Request Review: Contact support@seatconnect.com with:

11. CHANGES TO THIS PRIVACY POLICY

Updates:

Version Control:

Your Acceptance:

12. CONTACT US

Privacy Questions or Requests:

Email: support@seatconnect.com Subject line: "Privacy Inquiry" or "Privacy Rights Request"

For Physical Mailing Address: Email support@seatconnect.com and our team will provide our current physical mailing address for formal privacy requests or legal correspondence.

Response Time:

What to Include in Your Request:

13. CONSENT AND ACKNOWLEDGMENT

By using Seat Connect, you acknowledge that:

END OF PRIVACY POLICY